This Privacy Policy explains how Massive Luxury Car Hire (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you use our services. By booking or using our services, you agree to this Policy.
We may collect the following personal information from Customers:
• Full name
• Phone number and email address
• Pickup and drop-off addresses
• Payment details (bank transfer, POS, or other approved channels)
• Booking history and service preferences
We use your information to:
• Confirm and manage bookings
• Assign drivers and provide rental services
• Process and confirm payments
• Communicate with you about your booking, updates, or support
• Improve our services and customer experience
• Comply with legal obligations
• We do not sell or rent your personal information to third parties.
• Your information may be shared with:
– Drivers assigned to your booking (limited to name, contact, and pickup details)
– Payment processors (banks, POS operators, or verified platforms)
– Legal authorities, if required by law
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee 100% security.
We retain customer information only as long as necessary for business, legal, or tax purposes. When data is no longer required, it will be securely deleted.
You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information, subject to legal or contractual obligations
• Opt out of marketing messages at any time
If you use our website, we may collect non-personal information such as IP address, browser type, and browsing behavior through cookies or analytics tools. This is used only to improve our website and user experience.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Massive Luxury Car Hire
Admiralty Way, Lekki Phase 1, Lagos, Nigeria
📞 0913 401 8035 | 0707 079 8522
📧 [email protected]